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Who we are
We are Child Action Northwest, a registered charity (Charity No: 222533) working to support children and young people.
Your personal data
The processing of personal data is governed by the General Data Protection Regulations (GDPR) enacted on the 25 May 2018.
Personal data relates to an individual or person who can be identified from that data. Identification can be from the information alone or in conjunction with any other related information in our possession.
What Information We Collect
We may collect:
- Personal details: name, date of birth, contact information.
- Family/guardian details: names, contact numbers, emergency contacts.
- Health and wellbeing information (if needed for our programmes, activities, or safeguarding responsibilities).
- Donation details: if you support us financially (e.g., payment details, Gift Aid forms).
- Photos/videos: only with consent, used for awareness and fundraising.
How We Use Your Information
We use your information to:
- Enable us to provide a quality service
- Provide safe and appropriate services for children.
- Contact parents/guardians about activities.
- Keep children safe (safeguarding).
- Fundraise and manage donations.
- Share updates about our charity (only if you’ve agreed).
- Meet legal and regulatory obligations
- To ensure that our service is evaluated and improved and meets standards required by our many commissioning authorities.
- Promotion of our Charity and its various services.
- To meet any statutory legal regulations that we are legally obliged to carry out for individuals who fall within this statute.
- To disseminate advice, guidance and information which could be of benefit to you.
What we do with your personal data
Child Action Northwest meets its legal requirements under the GDPR Act:
- By ensuring that personal data is kept up to date
- Ensuring that it is stored and destroyed securely
- By not collecting or retaining excessive amounts of data
- By protecting personal data from loss, misuse, unauthorised access and disclosure
- And by ensuring that systems and people that handle data are suitably trained and designed with the protection of protect personal data in mind.
What is the legal basis for processing your personal data?
- Processing is necessary for executing our legal and statutory obligations under charity, trust and company law.
- Processing is necessary under terms and conditions of service level agreements and procured contracts set by our commissioning authorities.
- Explicit consent of the data subject allows us to keep you informed about news, events, activities, services and information relevant to you
- We only use your personal information when we are allowed to by law, such as:
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- When you give us consent.
- When it is necessary to protect someone’s vital interests.
- When it is part of our legitimate charitable activities.
- When the law requires us to.
Sharing your personal data
We keep your information private. We will only share it with:
- Health, social care, or safeguarding professionals if needed.
- Service providers who help us deliver our programmes (under strict data protection agreements).
- Regulators or authorities if legally required.
We never sell your information.
How long do we keep your personal data?
We keep data only as long as you have a connection with Child Action Northwest or for as long as we need to legally keep records in accordance with charity, company law and our commissioning authorities. Once this period has passed we will then securely dispose of all data relating to you. We have a written policy that is specifically about retention of personal data.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
- The right to request a copy of any personal data which Child Action Northwest retains about you.
- The right to request that Child Action Northwest corrects any personal data if it is found to be inaccurate, wrong or out of date.
- The right to request your personal data is erased where it is no longer necessary for Child Action Northwest to retain your data.
- The right to withdraw your consent to the processing of your data at any time
- Object to how we use your information.
- Make a complaint to the Information Commissioner’s Office (ICO) if you’re unhappy
Keeping Children’s Information Safe
We know that children’s information is especially sensitive. We take extra care to keep it safe through secure systems, limited access, and staff training.
Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and provide an opportunity to opt-out if you so wish to do so.
Where and whenever necessary, we will seek your prior consent.
Contact Details
To exercise all relevant rights, queries or complaints please in the first instance contact the Data Protection Officer, Ali Stathers-Tracey at Child Action Northwest. You can do this by email to central@canw.org.uk Tel 01254 244700